Welcome to Aura Sky Pool. These Terms of Service ("Terms") govern your access to and use of our website and facilities. By accessing our website or visiting our premises, you agree to be bound by these Terms. Please read them carefully.
1. Acceptance of Terms
By accessing or using Aura Sky Pool's website and facilities, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these terms, please do not use our services or visit our facilities.
2. Facility Access and Use
2.1 Entry Requirements
- All visitors must present valid government-issued identification upon entry
- We reserve the right to refuse entry to any person at our discretion
- Entry is subject to availability and capacity restrictions
- Visitors must comply with our dress code and conduct policies
2.2 Operating Hours
Aura Sky Pool operates daily from 10:00 AM to 10:00 PM, with last entry at 9:00 PM. Operating hours are subject to change without notice due to weather conditions, special events, maintenance, or other circumstances.
2.3 Age Restrictions
- All ages are welcome at Aura Sky Pool
- Children under 12 years must be accompanied by an adult at all times
- Adults are responsible for supervising children in their care
3. Rules and Regulations
3.1 Dress Code
- Smart casual attire is required in all areas except the pool
- Appropriate swimwear is mandatory for pool access
- Swimwear must be covered when not in the pool area
- We reserve the right to refuse entry to guests not meeting dress code standards
3.2 Prohibited Items and Activities
The following items and activities are strictly prohibited:
- Outside food and beverages
- Glass containers near the pool area
- Smoking except in designated areas
- Illegal substances or activities
- Weapons or dangerous items
- Professional photography or videography without prior authorization
- Disruptive or inappropriate behavior
- Running, diving, or horseplay in pool areas
3.3 Safety Requirements
- All visitors must follow lifeguard and staff instructions
- Swimming ability is required for pool access
- Visitors with medical conditions should consult healthcare providers before using facilities
- Emergency procedures must be followed in case of incidents
4. Liability and Assumption of Risk
4.1 Assumption of Risk
By visiting Aura Sky Pool, you acknowledge and accept that:
- Use of pool and recreational facilities involves inherent risks
- You assume all risks associated with your visit
- You are responsible for your own safety and the safety of minors in your care
- You will follow all posted rules and staff instructions
4.2 Limitation of Liability
To the fullest extent permitted by law:
- Aura Sky Pool is not liable for any injuries, losses, or damages arising from your visit
- We are not responsible for lost, stolen, or damaged personal property
- Our liability is limited to the maximum extent permitted under UAE law
- We maintain appropriate insurance coverage as required by law
4.3 Indemnification
You agree to indemnify and hold harmless Aura Sky Pool, its owners, operators, employees, and agents from any claims, damages, losses, or expenses arising from your use of our facilities or violation of these Terms.
5. Privacy and Personal Information
Your use of our services is also governed by our Privacy Policy. We collect and process personal information in accordance with applicable data protection laws. Please review our Privacy Policy to understand our practices.
6. Photography and Media
- Personal photography is permitted for non-commercial use
- Professional photography requires prior written permission
- We may take photographs or videos for promotional purposes
- By visiting, you consent to appear in promotional materials unless you notify us otherwise
- You must respect other guests' privacy when taking photographs
7. Intellectual Property
All content on our website and at our facilities, including text, graphics, logos, images, and software, is the property of Aura Sky Pool or its licensors and is protected by intellectual property laws. You may not:
- Copy, modify, or distribute our content without permission
- Use our trademarks or branding without authorization
- Reverse engineer or attempt to extract source code from our website
- Use our content for commercial purposes without a license
8. Website Use
8.1 Permitted Use
You may use our website for lawful purposes only. You agree not to:
- Violate any applicable laws or regulations
- Transmit harmful or malicious code
- Attempt to gain unauthorized access to our systems
- Interfere with the proper functioning of the website
- Collect user information without consent
8.2 Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the content, privacy practices, or terms of service of external sites. Use of third-party websites is at your own risk.
9. Modifications to Services
We reserve the right to:
- Modify or discontinue services without notice
- Change operating hours or access policies
- Update facility rules and regulations
- Close facilities for maintenance or special events
- Implement capacity restrictions as needed
10. Termination
We reserve the right to terminate or suspend your access to our facilities and website at any time, without notice, for conduct that we believe:
- Violates these Terms of Service
- Is harmful to other visitors or our business
- Violates applicable laws or regulations
- Creates liability or legal risk
11. Governing Law and Jurisdiction
These Terms are governed by the laws of the United Arab Emirates and the Emirate of Dubai. Any disputes arising from these Terms or your use of our services shall be subject to the exclusive jurisdiction of the courts of Dubai, UAE.
12. Disclaimer of Warranties
Our services and website are provided "as is" and "as available" without warranties of any kind, either express or implied. We do not warrant that:
- Services will be uninterrupted or error-free
- Defects will be corrected
- The website is free from viruses or harmful components
- Information provided is accurate or complete
13. Force Majeure
We are not liable for any failure to perform our obligations due to circumstances beyond our reasonable control, including but not limited to natural disasters, weather conditions, acts of government, terrorism, labor disputes, or technical failures.
14. Severability
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable.
15. Changes to Terms
We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services after changes are posted constitutes acceptance of the modified Terms. We encourage you to review these Terms periodically.
16. Contact Information
For questions or concerns regarding these Terms of Service, please contact us:
